Thank you for shopping with Touch Holistics.
Placing Your Order
Please check your items, quantities and delivery address carefully before completing checkout. Once your order is placed, you will receive an order confirmation using the email address provided.
Processing & Dispatch
Orders are prepared for dispatch once payment has been confirmed. Processing and delivery estimates, where provided, are estimates and may be affected by product availability, busy periods and bank holidays.
Delivery Charges
Available delivery options and charges are displayed at checkout before you complete your purchase.
Dispatch Confirmation
You will receive a notification when your order has been dispatched. Tracking details will be included where a tracked delivery service is used.
Changes or Cancellations
If you notice an error or wish to change or cancel your order, contact us as soon as possible. We will do our best to help, although changes may not be possible once your order has been dispatched.
Delayed, Missing or Damaged Orders
Please contact us if your order has not arrived within the estimated delivery period, arrives damaged or contains an incorrect item. Include your order number and photographs where relevant so we can investigate and arrange an appropriate solution.
Contact Us
For ordering or dispatch enquiries, please use our website contact form at www.touchholistics.com or email touchholistics'gmail.com, with your order number.